Transfer Your Mobile Number to Now Mobile

Enjoy 1GB Data for Free!

Looking to switch to Now Mobile? We couldn’t be happier! Port your
number to the Now Mobile network and get free 1GB data.

How Do I Transfer My Phone Number
to Now Mobile

Bringing your existing number to Now Mobile is a simple 4-step process.
Follow this guide to successfully port your number

1. Order Your FREE Now Mobile SIM

First, order a FREE Now Mobile SIM card from our website. This takes upto 2 working days to reach your doorstep. You can only proceed once your new SIM card is with you.

2. Get Your PAC Code

Next, type “PAC” and send it to 65075 from your old SIM to get your PAC code. Remember, this has to be done with your old SIM card and not the new one we sent you.

You should receive a code via text message. Keep it safe with you – we’ll need it for later.

3. Activate Your Now Mobile SIM Card

Now that you have your PAC code with you – time to activate your new Now Mobile SIM card. Simply insert your new Now Mobile SIM card in your phone to activate it.

Don’t worry about the temporary number on your Now Mobile SIM for now – we’ll map your old number to the new SIM card once we port it in

4. Transfer Your Mobile Number

Once your new Now Mobile SIM card (with its temporary number) is activated, it’s time to head over to the Porting Details page .

Enter your PAC, you'll be asked to pick a day to initiate the port-in request. That day, you will face intermittent service from your old provider and Now Mobile so we suggest you do it as per your convenience

Restart your phone with your new Now Mobile SIM inserted and it should work just fine. Success! You've now moved your number over to Now Mobile.

🌟 Enjoy Your Free Data

With your original number ported to Now Mobile, now you can enjoy your 1GB data for free!

Time to check out some amazing PAYG bundles or our monthly plans to find what best suits your needs.

Ready to Transfer

Your Mobile Number?

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from Now Mobile

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Frequently Asked Questions

Explore quick answers to some questions about Now Mobile by our customers.

If you request the transfer before 5pm, your number will be with us the next working day. If your request is made after 5pm, it'll take 2 working days.

For example:
  1. If you send your request at 4pm on Monday, your number will be with us by Tuesday evening.
  2. If you send your request at 6pm on Friday, your number will be with us on Monday.

Note: We can't transfer numbers on bank holidays. If there's a bank holiday in the days following your request, it may take a little longer.

If we don’t manage to transfer your number on your requested date, we will gift you 1GB for every working day we’re late.

This will automatically appear in your account as credit.

A PAC (Porting Authorisation Code) is a 9-digit code used to move a phone number between different networks.

If you’re joining from another network and want to keep your current number, you’ll need a PAC code.

PAC codes are valid for 30 days – if yours has expired or doesn’t work contact your network for a new one.

You can transfer your phone number from any network in the UK.

First, try restarting your device if you haven't already. This resolves most issues. If that doesn’t work:

If you have an iPhone
  1. Go to Settings > Phone > My Number, and make sure the right number is showing. If it isn't, please update the number.
  2. Go to Settings > Messages > Turn OFF iMessage.
  3. Go to General > Reset > Reset Network Settings.
  4. Restart your device.
  5. Go to Settings > Messages > Turn ON iMessage.

This will recognise the new SIM and have it verified. If the issue still persists, please contact support so we can assist you further.

There are multiple ways to get in touch with our support team and an agent will connect with you as soon as possible to help you.

  1. By email:hello@nowmobile.co.uk
  2. From your SIM:Call 669 (FREE from Now Mobile)
  3. From other networks:Call (44) 0207 87 17 669 from any other phone

This will recognise the new SIM and have it verified. If the issue still persists, please contact support so we can assist you further.

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